Category: ADA & Accessibility

A qualified ASL interpreter handles most assignments well. Some conversations require more. Knowing the difference is what separates adequate access to communication from communication that actually works. Quick Answer A Certified Deaf Interpreter (CDI) is a Deaf professional who works alongside a hearing interpreter when standard interpretation is not enough. CDIs are used when language […]

Communication access for Deaf and hard-of-hearing individuals is a legal requirement in most professional settings. What surprises many organizations is how often they get it wrong, and how straightforward it is to get it right. Quick Answer The ADA requires covered entities to provide appropriate auxiliary aids and services sufficient to ensure individuals who are […]