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How to Choose Sign Language and Interpretation Services

When evaluating sign language and interpretation services, prioritize five things: interpreter credentials (RID certification, state licensure where required), Deaf community accountability, industry-specific experience, the right delivery model for your setting, and documented ADA compliance practices. The right agency matches qualified interpreters to your situation, communicates clearly about scheduling and pricing, and treats communication access as […]

Written by Kristy McNett, Head of Marketing on July 9, 2026

How to Find a Reliable Sign Language Interpreter Online

To find a reliable sign language interpreter online, look for an agency that staffs nationally certified interpreters (RID or BEI), clearly states its service model (on-site, video remote, or both), and confirms availability for your specific setting. Most people search for a “translator,” but for American Sign Language, the correct service is interpreting, and the […]

Written by Kristy McNett, Head of Marketing on July 7, 2026

ASL Interpreting in Education: What Salt Lake City Schools and Universities Need to Know

Access to an interpreter does more than meet a requirement. It directly shapes how a student learns, participates, and builds a future. Qualified ASL interpreting in educational settings ensures Deaf and hard-of-hearing students receive instruction at the same depth and pace as their peers, in real time, without gaps or summaries. In Salt Lake City, […]

Written by Kristy McNett, Head of Marketing on May 19, 2026

When to Use a Certified Deaf Interpreter (CDI): A Practical Guide

A qualified ASL interpreter handles most assignments well. Some conversations require more. Knowing the difference is what separates adequate access to communication from communication that actually works. A Certified Deaf Interpreter (CDI) is a Deaf professional who works alongside a hearing interpreter when standard interpretation is not enough. CDIs are used when language needs are complex, […]

Written by Kristy McNett, Head of Marketing on April 9, 2026

ADA Compliance for Deaf Communication Access: What Businesses Need to Know

Communication access for Deaf and hard-of-hearing individuals is a legal requirement in most professional settings. What surprises many organizations is how often they get it wrong, and how straightforward it is to get it right. The ADA requires covered entities to provide appropriate auxiliary aids and services sufficient to ensure individuals who are Deaf or […]

Written by Kristy McNett, Head of Marketing on April 7, 2026

On-site vs. Remote Interpreting: Choosing the Right Service for the Situation

The question is not which format is better. It is which one actually serves the conversation, and the person in front of you. On-site interpreting is the stronger choice for complex, emotionally sensitive, or high-stakes interactions. Video Remote Interpreting (VRI) works well when speed, flexibility, or geography makes in-person access impractical. The right decision comes […]

Written by Kristy McNett, Head of Marketing on April 2, 2026

Role of a Primary ASL Interpreter: Turning Access Into Understanding

Hiring an interpreter does not automatically resolve communication problems. It does not close language access gaps on its own. And in regulated industries, especially, it does not guarantee understanding. Understanding is the goal. Hiring is step one. The role of a primary ASL interpreter is to bridge that gap, ensuring every person in the conversation […]

Written by Kristy McNett, Head of Marketing on March 6, 2026

5 Star Interpreting Named 2026 Member of the Association of Language Companies

5 Star Interpreting has officially been recognized as a 2026 member of the Association of Language Companies (ALC), reaffirming its commitment to professional excellence, industry collaboration, and high standards in language access services. What ALC Membership Means for Language Service Providers The Association of Language Companies is the leading international trade organization representing businesses that […]

Written by Kristy McNett, Head of Marketing on March 5, 2026

Professional ASL Interpreters vs Volunteers

Many organizations ask a version of the same question: do we really need a professional ASL interpreters, or can we use someone who knows some sign? The answer matters more than most people expect. Good intentions do not guarantee accurate communication. And in healthcare, legal, and workplace settings, inaccurate communication carries real consequences, for the […]

Written by 5 Star Interpreting on December 15, 2025

4 Questions to Ask Every ASL Interpreting Agency

4 Questions to Ask When Looking for an ASL Interpreting Agency When looking for an American Sign Language (ASL) interpreting agency, it’s important to ask the right questions to ensure you choose a reliable and qualified service provider. Here are four questions to consider when searching for an ASL interpreting agency to work with: 1. […]

Written by 5 Star Interpreting on October 27, 2023