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Our founders, Ben Daniel and Cody Simonsen, both drew upon first-hand experiences
when establishing 5 Star Interpreting with one goal in mind: communication access for all.
As a dental professional in Utah or Illinois, you always strive to make sure your patients are getting the care they need in a setting as comfortable and informative as possible. Through 5 Star Interpreting, ASL interpreter services are available for your Deaf and Hard of Hearing patients in your dental office. Read on to find out how 5 Star can help Deaf dental patients in your area.
Using an ASL (American Sign Language) interpreter can ensure help your Utah or Illinois dental office is compliant with the American with Disabilities Act of 1990 (ADA), and uphold your rights and responsibilities. Titles II & III refer to equal access to public and private health care providers.
Before the appointment, talk to the patient about their preferred method of communication. Written notes can work for simple tasks such as scheduling an appointment, but scheduling an interpreter for your Deaf or Hard of Hearing dental patients will ensure that you meet the goal of effective communication for both you and the patient. Your appointment time will also be more efficiently used.
Family members or employees may be used for basic communication such as checking in or scheduling a follow up appointment, but should not be considered the best choice for examinations and consultations. Unless they have specialized knowledge in dental health, they may not have sufficient training to accurately convey information. Not using professional interpreters may also violate HIPAA and ADA regulations
Owned and operated by a Deaf person and a Nationally Certified Interpreter, we understand from the ground up what problems can arise, particularly in potential complicated situations that may arise during dental visits and procedures.
As with our services for medical interpreting, our staff is continually trained on the intricacies and recent changes in the field of dentistry. We also go the extra step to work with the patient on choosing and scheduling their interpreter, rather than only assigning the first person who is available. This ensures that the patient is comfortable with their interpreter, and gives the interpreter an opportunity to do any research necessary for the upcoming appointment.
Let’s work together to make the appointments for your Deaf dental patients as efficient as possible for all involved. Contact us today to request an interpreter for your upcoming appointment.