5 Star Interpreting provides fast, affordable, and professional ASL medical interpreting services to support hospitals, clinics, specialty providers, and patient care teams. We specialize in providing high-quality medical language translation services for regulated industries. Healthcare providers and medical teams rely on our exceptional, high-quality service for their on-site interpreting and VRI (Video Remote Interpreting) needs.
In healthcare, communication is anything but optional. Unfortunately, many patients leave appointments confusedunable to explain the details of their visit because the information they received was unclear or misinterpreted.
For Deaf and hard of hearing, significant gaps in communication impact not only their understanding of terminology, treatment, and medication safety, but also put them at risk of making ill-informed decisionsnullifying consent and ultimately, their trust in healthcare providers.
Medical appointments often involve complex terminology, diagnostic explanations, insurance language, and risk disclosuresespecially when preparing for surgical procedures. Relying on family members, lip-reading, or written notes is not legally or ethically sufficient. Medical interpreting ensures Deaf and hard-of-hearing patients can make fully informed decisions and receive equal, fair access under the Americans with Disabilities Act (ADA). Protect your patients’ safety and deliver compliant, high-quality care with professional sign language translation services from 5 Star Interpreters.
Medical interpreting and medical translation are often confused, but they serve distinct purposes in healthcare.
Medical Interpreting
Medical interpreting is live, real-time communication supportspoken or signed. This type of interpretation occurs during an appointment, procedure, surgical consult, ER visit, or hospital stay. An ASL medical interpreter is actively interpreting conversations between providers and Deaf or hard-of-hearing patients in person or via VRI (video remote interpreting).
This method protects patient safety, ensures informed consent, and supports compliance with ADA standards.
Medical Translation
Medical translation is written text, not live communication. This applies to medical documents such as:
Certified medical translation services ensure written medical content is accurate, culturally appropriate, and HIPAA-compliant.
A simple way to remember it:
5 Star Interpreting specializes in providing medical interpreting, delivering qualified, professional ASL medical interpreting services for live patient-provider communication. For written medical documents, we can coordinate certified medical translation upon request.
Unlike most medical interpreting agencies, 5 Star Interpreting is owned and led by a Deaf founder and a nationally certified interpreter. Having experienced both sides of the medical interpreting process, we maintain high-quality standards for every medical ASL interpreter we schedule, including accuracy in communication, HIPAA compliance, professionalism, and compassionate patient care.
Our professional medical translation experts and medical language interpreters provide:
Our community-first approach ensures professional accuracy and consistencywhether in routine appointments or high-risk environments.
Effective communication is vital for quality carehealthcare interpreter services are essential for bridging the language gaps separating healthcare providers and their patients. That’s why certified medical translation and healthcare translation services are essential in today’s healthcare system. They ensure that every patient understands their diagnosis, treatment, and alternatives.
Our HIPAA-certified medical interpreters at 5 Star Interpreting go beyond just interpreting. Before every appointment, interpreters read the terms and context to grasp the complex, treatment-specific information. This preparation makes it easy for medical personnel and patients to speak clearly, without hesitation or doubt.
Our professional interpreters know not only medical terms but also the cultural and emotional differences that come with caring for patients. They know that every interaction in healthcare is important, whether it’s describing a diagnosis, talking about consent forms, or delivering sensitive news.
Clients choose 5 Star Interpreting for professionalism, compassion, quality, and compliance, so let us help you:
Correct interpretation saves time, stops mistakes, and builds trust on both sides of care. Working with professional interpreters leads to better results, fewer misunderstandings, and a more human healthcare experience for everyone.
We make scheduling easy: whether you need a one-time appointment or ongoing interpreting support for recurring treatment plans.
Yes, we support both in-person medical interpreting and VRI based on your specific needs. Book an interpreter online: 5starinterpreting.com/book-an-interpreter
Yes, recurring appointments (weekly, monthly, and procedural cycles) are available.
Yes. CDIs are available when enhanced visual communication access is needed.
Yes, all of our expert interpreters are trained in HIPAA compliance and confidentiality.
Yes, Certified Deaf Interpreter (CDI) support is available for medical situations that require additional cultural or linguistic nuance and clarity.
Absolutely! We offer on-demand and same-day scheduling, subject to availability and location.
We provide both on-site ASL interpreters and secure video remote interpreting for healthcare and medical services settings.
Yes, our interpreters receive ongoing training to stay current with medical terminology and healthcare language.
Yes, our interpreters receive ongoing training to stay current with medical terminology and healthcare language.