5 Star Interpreting provides fast, affordable, and professional ASL medical interpreting services to support hospitals, clinics, specialty providers, and patient care teams. In fact, we specialize in high-quality medical language translation services for regulated industries. As a result, healthcare providers and medical teams rely on our exceptional, high-quality service for their on-site interpreting and VRI (Video Remote Interpreting) needs.
In healthcare, communication is anything but optional. Unfortunately, many patients leave appointments confusedunable to explain the details of their visit because the information they received was unclear or misinterpreted.
For Deaf and hard of hearing, significant gaps in communication impact their understanding of terminology, treatment, and medication safety. Additionally, they risk making ill-informed decisions, invalidating consent, and ultimately undermining healthcare providers. In other words, when communication fails, care suffers.
Medical visits can involve complex terminology. Because of this, relying on family members, lip-reading, or written notes is not legally or ethically sufficient.
Therefore, medical interpreting ensures Deaf and hard-of-hearing patients can make fully informed decisions and receive equal, fair access under the ADA. At the same time, it supports clearer workflows for providers and reduces misunderstandings during high-stakes conversations.
Medical interpreting and medical translation are often confused; however, they serve distinct purposes in healthcare.
Medical interpreting is live, real-time communication support, spoken or signed. This type of interpretation occurs during an appointment, procedure, surgical consultation, emergency department visit, or hospital stay. An ASL medical interpreter actively interprets conversations between providers and Deaf or hard-of-hearing patients in person or via video remote interpreting (VRI).
This method protects patient safety, ensures informed consent, and supports compliance with ADA standards.
Medical translation is written text, not live communication. This applies to medical documents such as:
Certified medical translation services ensure written medical content is accurate, culturally appropriate, and HIPAA-compliant.
A simple way to remember it:
Unlike most medical interpreting agencies, 5 Star Interpreting is owned and led by a Deaf founder and a nationally certified interpreter. As a result, we maintain high standards for every medical ASL interpreter we schedule, including accuracy, HIPAA compliance, professionalism, and compassionate patient care. About Us.
Clear communication matters in healthcare. When patients do not understand written medical information, mistakes can happen. Certified medical translation ensures patients receive clear, accurate information about their care.
At 5 Star Interpreting, our HIPAA-aware interpreters prepare before each appointment. They review medical terms and visit details in advance to keep conversations clear and focused.
Furthermore, our interpreters understand the emotional side of healthcare and communicate with care, respect, and professionalism.
We make scheduling easy: whether you need a one-time appointment or ongoing interpreting support for recurring treatment plans.
Yes, we support both in-person medical interpreting and VRI based on your specific needs. Book an interpreter online: 5starinterpreting.com/book-an-interpreter
Yes, recurring appointments (weekly, monthly, and procedural cycles) are available.
Yes. CDIs are available when enhanced visual communication access is needed.
Yes, all of our expert interpreters are trained in HIPAA compliance and confidentiality.
Yes, Certified Deaf Interpreter (CDI) support is available for medical situations that require additional cultural or linguistic nuance and clarity.
Absolutely! We offer on-demand and same-day scheduling, subject to availability and location.
We provide both on-site ASL interpreters and secure video remote interpreting for healthcare and medical services settings.
Yes, our interpreters receive ongoing training to stay current with medical terminology and healthcare language.
Yes, our interpreters receive ongoing training to stay current with medical terminology and healthcare language.