5 Star Interpreting provides on-site and video remote ASL interpreting services for healthcare providers, legal teams, schools, businesses, and event organizers throughout Atlanta and the surrounding Georgia communities.
We are a Deaf- and interpreter-owned agency. On-site interpreting. VRI. CDI support.
Most assignments call for one of three service types. The right choice depends on the complexity of the conversation, the setting, and how quickly you need coverage.
An interpreter is physically present for the appointment, meeting, or event. Best for complex, sensitive, or extended interactions where presence and adaptability matter.
A qualified interpreter joins via secure video connection. Available 24/7 nationwide. Best for urgent requests, telehealth visits, and shorter structured interactions.
For more complex situations, we coordinate CDIs to work alonside the interpreter to improve clarity, accuracy, and understanding in high-impact conversations.
Tactile Interpreting, Pidgin Signed English (PSE), Oral Interpreting, Trilingual ASL / English / Spanish Interpreting, and Real-Time Captioning (CART) support.
5 Star Interpreting coordinates ASL interpreters for a wide range of settings throughout Atlanta, Decatur, Buckhead, Midtown, Sandy Springs, Marietta, College Park, Alpharetta, Roswell, and surrounding areas within Fulton, Cobb, DeKalb, Clayton, and Gwinnett counties.
Patient visits, intake, discharge, imaging, mental health sessions, ER, specialist consultations, surgical consent, and ongoing care. ADA compliance support included.
Attorney-client meetings, depositions, court hearings, mediations, probation meetings, and government proceedings. Interpreters selected for neutrality, accuracy, and confidentiality.
K-12 classrooms, IEP and 504 meetings, parent-teacher conferences, tutoring, counseling, campus events, graduations, and university support.
Cleanings, orthodontics, oral surgery consultations, procedures, and post-treatment instructions where patient understanding is essential.
Onboarding, HR conversations, staff meetings, training sessions, interviews, and presentations. Supports ADA compliance in employment settings.
Multi-interpreter coordination for conferences, seminars, corporate events, expos, retreats, and community gatherings throughout metro Atlanta.
Interpreting is not simply relaying words. It is the difference between someone being fully present in a conversation and spending the whole time trying to fill in what they missed.
Included in the conversation. Not left guessing.
With qualified interpreters in place, people can:
Under the Americans with Disabilities Act, covered entities including healthcare providers, legal teams, schools, employers, and government agencies must provide effective communication for individuals who are Deaf or hard of hearing.
Effective means fully understood. Not partially delivered.
That standard is met through appropriate auxiliary aids and services, including:
The Deaf or hard-of-hearing individual determines what communication method is most effective for them. The obligation to provide it rests with the covered entity.
For a full breakdown of what the law requires, see the guide to ADA compliance for Deaf communication access.
5 Star was founded by Ben Daniel and Cody Simonsen, both of whom have lived with the communication barriers this work is meant to solve. Every placement decision is made with that perspective and an unwavering passion to elevate communication access.
Interpreters are selected based on subject matter, communication complexity, and the specific needs of the interaction. We match clients accordingly, with trauma-aware and culturally aligned practices built into every placement.
Confidentiality, professional ethics, and clear coordination are non-negotiable on every assignment. Urgent, after-hours, and last-minute requests are supported whenever possible, because communication access cannot always wait for a convenient window.
These are the factors that separate reliable providers from ones that create more problems than they solve.
5 Star Interpreting provides on-site ASL interpreting, Video Remote Interpreting (VRI), and Certified Deaf Interpreter (CDI) coordination for healthcare, legal, education, workplace, dental, and event settings throughout Atlanta and the surrounding Georgia area. We also support trilingual ASL/English/Spanish interpreting, tactile interpreting for DeafBlind individuals, oral interpreting, PSE, and CART real-time captioning coordination.
Yes. Under the ADA, healthcare providers must provide effective communication for Deaf and hard-of-hearing patients. That typically means arranging a qualified interpreter for appointments involving diagnosis, treatment decisions, or detailed patient education. The responsibility rests with the provider, not the patient.
A CDI is recommended when the Deaf individual uses non-standard or regional signing, has had limited exposure to formal ASL, is DeafBlind, or when the conversation is complex enough that standard interpretation may not ensure full understanding. Common settings include mental health sessions, legal proceedings with significant consequences, and medical consultations involving major decisions. If you are not sure, tell us about the assignment and we will help you assess.
In most cases, no. ASL interpreting is considered a communication accessibility accommodation and is typically the financial responsibility of the provider, business, or organization hosting the appointment. This applies to healthcare providers, legal teams, employers, schools, and government agencies covered under the ADA.
Yes. VRI is available 24/7 for telehealth visits, virtual meetings, urgent same-day requests, and any situation where an on-site interpreter cannot be arranged in time. It connects you with a qualified interpreter via secure video from any computer or mobile device.
Interpreters work in real time, converting between spoken English and ASL during a live conversation. Translators work with written text. For communication access in medical, legal, workplace, or educational settings, interpreting is what is needed.
As early as possible for depositions, multi-day events, and assignments requiring a CDI or interpreter team. That said, urgent and same-day requests are accommodated depending on availability. VRI is typically available immediately. Medical and legal appointments receive scheduling priority.
On-site, VRI, and CDI services available throughout metro Atlanta and Georgia.
